Forgot username/password, or can’t log in to your account

Having trouble logging in to your account? Follow the steps below to recover access. You can always contact us directly for help.

Forgot Email #

  1. Use the Forgot Password link to reset the password associated with your email address. Enter each email address you may have used for the account.
  2. If you do not receive any email, please contact us to verify your account and update your email.

Forgot Password #

Use the Reset Password link to reset your password with your email address.

  1. Visit: https://esimmasters.net/account/lost-password/
  2. Enter the email address associated with your account
  3. Check your email for a password reset link

No Access to Phone for Verification #

Please contact us to verify your account and update your phone number. Please provide the Support Team the following information to verify your eSIM Masters account:

  • Full First Name and Last Name 
  • Email Address
  • Phone Number (Currently associated with account)
  • An Invoice NumberOrder Number, or other identifier associated with your eSIM Masters account

Contact Us #

Contact our  Support Team using one of the following channels:

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Updated on November 29, 2025